Mobile Service Sync vs Tekmetric
Tekmetric Routes ROs to Bays. You Don't Have Bays.
Tekmetric was built for shops with bay doors, and it's priced like it: a $179+/mo floor, with tire, multi-shop, and marketing sold as add-ons on top. Mobile Service Sync is built around the fact that your shop has a steering wheel - routing, fleet portals, and marketing tools in one flat price starting at $49/mo. Here's the feature-by-feature look at where each one wins.
Mobile Service Sync
Choose Mobile Service Sync if...
- You run one or more service trucks and bay-door dispatch doesn't map to your day
- Fleet customers are a meaningful share of your revenue and you want them on a white-labeled portal
- You want real routing, one-click optimization, and live crew status - none of which Tekmetric ships at any price
- Your office is the truck cab and you want an app designed for one hand between stops
- You want flat pricing at $49 to $299/mo instead of a $179+/mo floor plus $39-$345/mo add-ons
- You want marketing automation in the plan, not as a $345/mo line item
Tekmetric
Choose Tekmetric if...
- You run a brick-and-mortar shop with bays, not trucks
- You're scaling to many physical locations and will pay the +$70/mo multi-shop add-on for rollups
- Tire management is core and the +$39/mo tire suite earns its keep
- You need shop financing through your management software
- You've used Tekmetric before and retraining costs more than the subscription
Field operations
Built for the road, not the bay
FeatureMobile Service SyncTekmetric
- Drag-and-drop routing across multiple trucksOur core feature. Tekmetric ships shop scheduling, not multi-vehicle routing.
- One-click Mapbox route optimizationOptimize a tech's whole day on real drive times in one click. Tekmetric schedules bays; there is no route to optimize.
- Live crew map with en-route / on-site status
- PartialOne-tap on-my-way SMS with ETATekmetric ships customer-facing reminders. Our tech taps once and the customer gets an on-my-way text with a computed ETA.
- PartialRecurring routes for standing fleet stops
- Service area by ZIP + radiusDefine where your trucks go and let booking enforce it. A bay-door shop never needs this - which tells you what Tekmetric was built for.
Fleet customers
Fleet is a first-class customer, not an afterthought
FeatureMobile Service SyncTekmetric
- PartialPer-fleet pricing overridesTekmetric supports per-customer pricing via manual overrides per RO. We support per-fleet pricing rules that apply automatically to every booking.
- PartialNet-terms billing + PO rules per fleetTekmetric captures POs on the RO. We set net-15/30 terms and PO-required rules on the fleet account, so they apply to every job automatically.
- Self-serve fleet portal (white-labeled)
- PartialDedicated fleet account workspaceTekmetric reporting can filter by customer. Every fleet here gets its own workspace: vehicles, jobs, pricing rules, and billing terms on one screen.
- Fleet vehicle roster + CSV export in the portalDispatchers see every vehicle, its service history, and what's coming due - and can pull the roster as a CSV.
Mobile / field tech
An app that lives on the truck, not in the office
FeatureMobile Service SyncTekmetric
- Native tech app for the fieldOurs is live on the App Store and Google Play today.
- Digital inspections with photos
- PartialCard-present payment in the drivewayTekmetric Payments runs in the desktop POS. Card-present at the curb requires a separate reader integration.
- PartialClock-in / clock-out for accurate payrollTekmetric tracks tech time on ROs. We add shift-level clock-in for payroll-grade hours.
- Designed for one-handed truck-cab useTekmetric's app is laid out for advisors at a counter; ours is laid out for a tech in a cab between stops.
Shop management
The basics every shop needs
FeatureMobile Service SyncTekmetric
- Customer + vehicle records
- VIN + plate auto-fill
- Estimate building + approval
- PartialParts catalog integration (PartsTech etc.)On our roadmap. Meanwhile our built-in plate/VIN decoder fills year, make, model, and engine without a parts-counter login.
- PartialMulti-shop / multi-locationWe support multiple trucks and crews; multi-location with separate P&L is on the roadmap.
Payments + accounting
Get paid your way
FeatureMobile Service SyncTekmetric
- Card-present + card-on-file
- Text-to-pay
- PartialACH for fleet net-termsTekmetric ACH is available via their payments add-on. We include ACH on every paid plan.
- QuickBooks Online sync
- Capital / financing built-inTekmetric Capital finances shop build-outs. A mobile crew's capital cost is a truck, not a building - we put our margin into flat pricing instead.
Pricing + lock-in
Honest about what each tier actually costs
FeatureMobile Service SyncTekmetric
- Entry-tier monthly priceMobile Service Sync Core: $49/mo flat. Tekmetric Start: $179-$199/mo.
- PartialIncluded users per tierTekmetric includes unlimited users - at a $179+/mo floor, you pay for those seats whether you have them or not. We include 1 / 2 / 5 users on Core / Growth / Pro, with $29/mo per additional user on Growth and Pro. A two-truck crew rarely needs more.
- PartialTire suite includedTekmetric Tire Suite is +$39/mo. We don't ship a dedicated tire suite (not our core customer).
- PartialMulti-shop / multi-location includedTekmetric Multi-Shop is +$70/mo. We include multi-truck/multi-crew on every paid plan; separate-P&L multi-location is on the roadmap.
- Marketing automation includedTekmetric Marketing is +$345/mo. Our review generation, automated reminders, and SMS templates are on every paid plan.
- PartialImplementation costTekmetric offers a dedicated onboarding manager, tier-gated. We do free migration on every paid plan.
- PartialMonth-to-month, no contractMobile Service Sync is month-to-month on every plan. Tekmetric publishes monthly pricing but most shops are on annual contracts.
The why
Why we built a different tool.
Mobile is a different shape
A bay-door shop schedules slots. A mobile shop schedules routes. Same word, completely different math.
Fleets > walk-ins
Mobile-service revenue concentrates in fleet contracts. We built the fleet portal first, not last.
The phone is the laptop
Your tech is in a driveway, not behind a counter. We designed the mobile app first, not as an add-on.
Drive-time = everything
If your software ignores how long it takes to get there, you'll always be late or always be empty.
Standing routes matter
Fleet customers want the same truck, same day, same week. We built recurring routes into the schema.
Now live
Mobile shop? You're in the right place.
Start a free trial and see the difference on your own routes.
Comparison sourced from tekmetric.com pricing + product pages, May 2026. Tekmetric is a registered trademark of Tekmetric, Inc. - not affiliated with Mobile Service Sync.