Different shops. Different software.
Tekmetric is excellent shop management software - if your shop has bay doors. Mobile Service Sync is built around the fact that your shop has a steering wheel. Here's an honest, feature-by-feature look at where each one wins.
Choose Mobile Service Sync if...
- You run one or more service trucks and bay-door dispatch doesn't map to your day
- Fleet customers are a meaningful share of your revenue
- You want routing, drive-time bookings, and live crew status
- Your office is the truck cab and you want an app designed that way
- You want flat pricing at $49 to $299/mo with no per-feature add-on tax
Choose Tekmetric if...
- You run a brick-and-mortar shop with bays, not trucks
- You're scaling to many physical locations and need multi-shop rollups
- Tire management is core to your business and you want a dedicated tire suite
- You want a large integration marketplace and shop-financing options today
- You've used Tekmetric before and the team is already trained on it
Built for the road, not the bay
- Drag-and-drop routing across multiple trucksOur core feature. Tekmetric ships shop scheduling, not multi-vehicle routing.
- Mapbox-powered drive-time-aware booking windows
- Live crew map with en-route / on-site status
- PartialOn-my-way + ETA SMS automationTekmetric ships customer-facing reminders, not en-route ETAs.
- PartialRecurring routes for standing fleet stops
Fleet is a first-class customer, not an afterthought
- PartialPer-fleet pricing overridesTekmetric supports per-customer pricing via manual overrides per RO. We support per-fleet pricing rules that apply automatically to every booking.
- PartialPO tracking + net-15/30 invoicingTekmetric captures POs on the RO. We add automatic net-terms billing cycles and ACH draw scheduling on top.
- Self-serve fleet portal (white-labeled)
- PartialPer-fleet account-manager reportsTekmetric reporting can filter by customer. We ship a per-fleet QBR view as a one-click export.
- Multi-vehicle batch booking
An app that lives on the truck, not in the office
- iOS + Android tech app
- DVI with photos + videos
- PartialCard-present payment in the drivewayTekmetric Payments runs in the desktop POS. Card-present at the curb requires a separate reader integration.
- PartialClock-in / clock-out for accurate payrollTekmetric tracks tech time on ROs. We add shift-level clock-in for payroll-grade hours.
- Designed for one-handed truck-cab useTekmetric's app is excellent for advisors at the counter; we're built for the cab.
The basics every shop needs
- Customer + vehicle records
- VIN + plate auto-fill
- Estimate building + approval
- PartialParts catalog integration (PartsTech etc.)On our roadmap. Tekmetric's catalog integration is excellent.
- PartialMulti-shop / multi-locationWe support multiple trucks and crews; multi-location with separate P&L is on the roadmap.
Get paid your way
- Card-present + card-on-file
- Text-to-pay
- PartialACH for fleet net-termsTekmetric ACH is available via their payments add-on. We include ACH on every paid plan.
- QuickBooks Online sync
- Capital / financing built-inTekmetric Capital is a legit advantage if you need shop financing.
Honest about what each tier actually costs
- Entry-tier monthly priceMobile Service Sync Core: $49/mo flat. Tekmetric Start: $179-$199/mo.
- PartialIncluded users per tierTekmetric is unlimited users on every plan - a real strength. We include 1 / 2 / 5 users on Core / Growth / Pro, with $29/mo per additional user on Growth and Pro.
- PartialTire suite includedTekmetric Tire Suite is +$39/mo. We don't ship a dedicated tire suite (not our core customer).
- PartialMulti-shop / multi-location includedTekmetric Multi-Shop is +$70/mo. We include multi-truck/multi-crew on every paid plan; separate-P&L multi-location is on the roadmap.
- Marketing automation includedTekmetric Marketing is +$345/mo. Our review generation, automated reminders, and SMS templates are on every paid plan.
- PartialImplementation costTekmetric offers a dedicated onboarding manager, tier-gated. We do free migration on every paid plan.
- PartialMonth-to-month, no contractMobile Service Sync is month-to-month on every plan. Tekmetric publishes monthly pricing but most shops are on annual contracts.
Why we built a different tool.
Mobile is a different shape
A bay-door shop schedules slots. A mobile shop schedules routes. Same word, completely different math.
Fleets > walk-ins
Mobile-service revenue concentrates in fleet contracts. We built the fleet portal first, not last.
The phone is the laptop
Your tech is in a driveway, not behind a counter. We designed the mobile app first, not as an add-on.
Drive-time = everything
If your software ignores how long it takes to get there, you'll always be late or always be empty.
Standing routes matter
Fleet customers want the same truck, same day, same week. We built recurring routes into the schema.
Mobile shop? You're in the right place.
Hop on the waitlist and we'll let you know the moment Mobile Service Sync goes live.