Launching Summer 2026. Get Early Access
Mobile Service
Sync.
Feature · Tasks

The Follow-Ups That Don't Fit on the Schedule.

Call the fleet manager back. Order the part the customer asked for. Confirm the rescheduled job. Mobile Service Sync's task system puts everything that isn't a service appointment in one place - tied to customers, jobs, or just to your day.

9:41
Tasks · 7 today
Call back Northside Plumbing
Re: 4-truck fleet quote
Overdue
Order rear wipers for Rodriguez Transit
Auto-created · part needed
Today
Send Iowa Solar estimate follow-up
Est #1078 · sent 3 days ago
Today
Confirm Rodriguez Fleet QBR Thursday
Account manager: Link
Tomorrow
Renew DOT inspection · Truck 02
Expires May 31
Mon
Megan R. callback re: brake pads
Inspection caution · CR-V
Next week
How It Works

Tasks Where the Work Actually Lives.

01

Attached to the Record

Tasks live on customers, vehicles, jobs, or fleets - not in a separate to-do app you forget about.

02

Assignable

Hand a task off to a tech or another office user. Their dashboard surfaces what's due today.

03

Reminders

Due-date alerts, optional SMS pings, and an overdue list that won't let things slip.

The Auto-Tasks

The CRM Creates the Obvious Tasks for You.

When a job estimate goes unanswered for 3 days, a follow-up task drops in. When a fleet vehicle skips its scheduled service, a task surfaces to the account manager. The boring follow-ups go on the list whether you remember them or not.

  • Unanswered-estimate follow-ups
  • Missed-service-interval reminders
  • Fleet QBR prep tasks
  • Recall-completion follow-throughs
Call Back

Customer asked a question - we'll surface it on the dashboard.

Missed Reminder

Service interval passed without a booking. Task created automatically.

Unanswered Estimate

Estimate sent 3 days ago, no approval. Task drops in.

Fleet QBR Prep

Auto-created two weeks before a recurring fleet review.

The Details

The Bits That Make Tasks Not Annoying.

One-Tap Call / Text

Open a task tied to a customer, tap to call or text without leaving the screen. Log it back on the task automatically.

Snooze + Reschedule

Not today? Push it to tomorrow, next week, or 'next time I see them.'

Tags + Filters

Tag tasks (callbacks, parts orders, fleet ops) and filter the list. The dashboard surfaces overdue tags first.

Launching soon

Stop Losing Follow-Ups to Sticky Notes.

The follow-up that turns into the renewal lives here.