Define Exactly Where You Go. The CRM Enforces It.
Draw a radius around your HQ, list your service ZIPs, or carve out custom zones per truck. The booking widget rejects out-of-area requests before you waste time. Dispatch flags borderline jobs so you decide on the spot.
Pick the Model That Fits Your Shop.
Distance From HQ
20-mile, 35-mile, 50-mile radius - whatever you'll actually drive. We measure by drive time, not as-the-crow-flies.
ZIP Code List
Best for shops with awkward shapes - rivers, county lines, traffic dead zones. Paste in the list, done.
Per-Tech / Per-Truck Zones
Truck 02 handles the east side, Truck 03 the west. Dispatch assigns automatically based on the customer's address.
Customers Find Out Before They Pick a Time.
When a customer enters an address outside your area, the booking widget tells them - and offers to add them to a waitlist. You don't take the booking, then have to call them back to cancel.
- Address-validated at step 1
- Soft block + waitlist for borderline addresses
- Hard block + 'sorry, out of area' for clearly out
- Captures lead anyway in case you expand
We don't currently serve Ankeny, but we're expanding. Want us to let you know when we get there?
Flag the Borderline Ones.
Got a job that's right at the edge of your zone? Dispatch view flags it visually so the owner can call the shot. Surcharge it, schedule for a slow day, or skip it - your call.
- Color-coded by 'in area / borderline / out'
- Auto-quote a long-distance surcharge
- Block during peak hours, allow off-peak
- Per-customer overrides for VIPs
- Megan RodriguezDes Moines, IA12 minIn area
- Northside PlumbingUrbandale, IA18 minIn area
- Iowa SolarWaukee, IA28 minBorderline
- DSM CateringPleasant Hill, IA22 minIn area
- Rural CustomerIndianola, IA47 minOut
Service-Area Logic, Not Chaos.
Drive-Time Aware
A 20-mile radius across rural roads is different from across downtown. We measure by actual drive time.
Out-of-Area Alerts
Customer relocated to a new address? Mobile Service Sync flags the next booking and asks if you still serve them.
Multi-Zone Shops
Different rules for residential vs. fleet stops. Expand into a new metro? Spin up a new zone in 30 seconds.
Say No to Out-of-Area Work, Automatically.
Service-area management is included on every plan. Set it once and your booking widget stops wasting your dispatcher's day.