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Mobile Service
Sync.
Mobile Service Sync vs Droptop

Tablet-Friendly vs Route-First.

Droptop is the best fast-lube shop software on the market. It also ships a Mobile Oil Change product - cloud-based, tablet-friendly, same engine as the bay-door version. The catch: that product runs on the exact same backbone as the bay-door app, with zero actual routing engine underneath. Mobile Service Sync was built from the truck cab out: multi-truck dispatch, drive-time bookings, live crew map, fleet portal day one. Here's an honest, feature-by-feature look at where each one wins.

Heads up: Droptop's "Mobile Oil Change" product is the same engine as their bay-door shop product. There is no multi-truck routing engine or drive-time-aware booking under the hood.

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Mobile Service Sync

Choose Mobile Service Sync If...

  • You run one or more service trucks and route-first dispatch is the daily reality, not a slot grid
  • Fleet customers are a meaningful share of your revenue and you want them on a white-labeled portal
  • You want recurring routes, drive-time-aware booking, and live truck status without paid add-ons
  • Your scheduler, two-way texting, review generation, and API access shouldn't be priced as line items
  • You want flat pricing without paid add-ons for online booking, two-way texting, or API access
Droptop

Choose Droptop If...

  • You run a fast-lube bay-door shop and the trucks are an occasional add-on, not the core
  • MOTOR vehicle data, OEM service intervals, and integrated sticker printing are mission-critical to your workflow
  • Live bay screens and multi-tech same-order collaboration map directly to how your shop operates
  • You want a battle-tested marketing-partner ecosystem (Cinch, Steer, DripDrop, Solink, ShowMeTheParts) on day one
  • You're already on Droptop and your team is trained on it
Field Operations

Built for the Road, Not the Bay

FeatureMobile Service SyncDroptop
  • Drag-and-Drop Routing Across Multiple Trucks
    Droptop dispatch assigns a job to a team member or vehicle. It is not a multi-stop route planner.
  • Mapbox-Powered Drive-Time-Aware Booking Windows
    Droptop's scheduler app shows time slots, not drive-time-feasible windows.
  • Live Crew Map with En-Route / On-Site Status
  • On-My-Way + ETA SMS as the Truck Moves
    Droptop sends static appointment reminders. We send live en-route ETAs based on actual truck position.
    Partial
  • Recurring Routes for Standing Fleet Stops
  • Service Area by ZIP + Radius
Fleet Customers

Fleet Is a First-Class Customer, Not an Afterthought

FeatureMobile Service SyncDroptop
  • Per-Fleet Pricing Overrides That Auto-Apply
    Droptop lets you set pricing per job. We support per-fleet pricing rules that apply automatically to every booking.
    Partial
  • PO Tracking + Net-15/30 Invoicing
    Droptop captures POs on invoices. We add automatic net-terms cycles and ACH draw scheduling on top.
    Partial
  • ACH for Fleet Net-Terms
    Droptop Payments emphasizes cards and surcharging. Our ACH is flat $0.20/transaction on every paid plan.
  • Self-Serve Fleet Portal (White-Labeled)
    Droptop has back-office fleet management. We ship a customer-facing portal branded with the fleet's logo.
  • Multi-Vehicle Batch Booking from the Portal
  • Per-Fleet QBR / Account-Manager Report
    Droptop reporting can filter by customer. Ours is a one-click QBR export with on-schedule %, spend trend, and gross margin.
    Partial
Mobile / Field Tech

An App That Lives on the Truck

FeatureMobile Service SyncDroptop
  • iOS + Android Tech App
    Droptop runs in the browser on tablets and phones. We ship a native tech app.
    Partial
  • DVI with Photos + Videos
  • Card-Present Payment in the Driveway
    Droptop Payments runs in-browser with terminal hardware. Card-present at the curb requires their reader integration.
    Partial
  • Designed for One-Handed Truck-Cab Use
    Droptop is tablet-friendly - laid out for a counter. Ours is laid out for the cab.
  • Offline Mode (Basement Garages, No Cell)
Oil-Change Domain

The Basics Every Oil Shop Needs

FeatureMobile Service SyncDroptop
  • Customer + Vehicle Records
  • VIN Scanner + Plate Auto-Fill
  • MOTOR Vehicle Data (Fluid Specs, Capacities, Fitment)
    Droptop's MOTOR integration is a legit advantage if oil + filter accuracy is mission-critical. On our roadmap.
  • OEM Service-Interval Reminders
    We send service reminders. Droptop drives them off OEM intervals from MOTOR.
    Partial
  • CARFAX License-Plate Lookup
    On our roadmap.
  • Integrated Parts Catalog (PartsTech / ShowMeTheParts)
    PartsTech is on our roadmap. Droptop's ShowMeTheParts integration is solid.
    Partial
  • Integrated Oil-Change Sticker Printer
    Droptop ships a dedicated sticker-printer integration. We do not.
  • Estimates + Digital Invoices
  • Inventory Tracking + Auto PO Generation
    Droptop's PO auto-generation off min/max is a strong shop feature. We track per-truck inventory; auto-PO is on the roadmap.
    Partial
  • Live Bay Screens for Workflow
    Not applicable to mobile crews. Real shop advantage for fast-lube.
Customer Engagement

Comms + Growth Tools

FeatureMobile Service SyncDroptop
  • Two-Way Texting (No Add-On)
    Droptop texts invoice updates and reminders. Two-way conversational texting typically goes through their marketing partners (Cinch, Steer, DripDrop), which is a separate bill.
    Partial
  • Customer-Facing Online Booking (No Add-On)
    Droptop's Scheduler App is a paid add-on, +$20 to +$90/mo by tier. Ours is on every paid plan and drive-time-aware.
    Partial
  • Automated Google + Facebook Review Requests
    Droptop integrates with marketing platforms for reviews. We include review generation on Growth and Pro.
    Partial
  • Automated Reminders + Scheduled Campaigns
  • Coupon / Promo Codes
    Droptop ships single + multi-use coupons. On our roadmap.
    Partial
Payments + Accounting

Get Paid Your Way

FeatureMobile Service SyncDroptop
  • Card-Present + Card-on-File
  • Text-to-Pay
  • Flat 2.9% + $0.30 Card Processing
    Droptop integrated payments uses standard processor rates. We publish a single flat rate sitewide.
    Partial
  • Surcharging (Pass Fees to Customer)
    Droptop ships surcharging UI. We support it on request; default UX absorbs fees.
    Partial
  • ACH for Fleet Net-Terms
    Flat $0.20 per ACH transaction on every paid plan. Droptop emphasizes cards.
    Partial
  • QuickBooks Online Sync
  • REST API + Webhooks Included
    Droptop's API is a paid add-on ($35 to $130/mo by request volume). Ours is on the roadmap and will not be metered.
    Partial
Pricing + Lock-In

How the Bill Actually Adds Up

FeatureMobile Service SyncDroptop
  • Entry-Tier Monthly Price
    Mobile Service Sync Core: $49/mo (1 user, online booking, integrated payments). Droptop Solo: $55/mo (1 user, 75 invoices/mo, no vehicle data).
    Partial
  • Mid-Tier Monthly Price
    Mobile Service Sync Growth: $175/mo (2 users + $29/seat, two-way texting, fleet portals, review generation). Droptop Tier 1: $165/mo (150 invoices/mo, scheduler +$35/mo).
    Partial
  • Top-Tier Monthly Price
    Mobile Service Sync Pro: $299/mo (5 users + $29/seat, automatic remarketing, white-label app). Droptop Powerhouse: $295/mo (1000 invoices/mo, scheduler +$90/mo).
    Partial
  • Unlimited Invoices on Every Paid Plan
    Droptop caps invoices: 75 / 150 / 300 / 1000 per month by tier. A growing mobile shop hits 1000/mo at around 33 jobs/day. At that point you are talking to their Enterprise sales.
  • Online Booking Included
    Droptop Scheduler App is +$20 to +$90/mo on top of the base plan. Our online appointment booker is on Core.
  • API + Webhooks Included
    Droptop API is +$35 to +$130/mo. Ours is on the roadmap, not metered.
    Partial
  • Free Implementation + Migration
    Droptop offers free standard onboarding; white-glove is $1000 and data migration is $250 to $1000. We do free migration on every paid plan.
    Partial
  • Annual Price Increases
    Droptop pricing tracks the market year over year. Mobile Service Sync publishes flat tier prices and updates infrequently.
  • Month-to-Month, No Contract
    Credit where it's due - both are no-contract.
The Why

Why a Mobile-Only CRM Exists.

Mobile Is a Different Shape

A bay-door shop schedules slots. A mobile shop schedules routes. Same word, completely different math.

Tablet-Friendly Isn't Truck-First

Droptop runs in a browser on a tablet. We ship a native app designed for one-handed use in a driveway.

Fleets > Walk-Ins

Mobile-service revenue concentrates in fleet contracts. We built the fleet portal first, not last.

The Phone Is the Laptop

Your tech is in a driveway, not behind a counter. The mobile app is first-class, not a bolt-on.

Drive-Time = Everything

If your software ignores how long it takes to get there, you'll always be late or always be empty.

No Invoice Caps

Droptop meters invoices: 75 / 150 / 300 / 1000 per month per tier. We don't. A growing crew shouldn't hit a billing wall at 33 jobs a day.

Launching soon

Mobile Shop? You're in the Right Place.

Hop on the waitlist and we'll let you know the moment Mobile Service Sync goes live.

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Comparison sourced from droptop.io pricing + product pages, May 2026. Droptop is a registered trademark of Droptop Inc. - not affiliated with Mobile Service Sync.