Torquing to spec...
Texting Customers Like a Normal Business, Finally.
Customer reply lives in the customer record, not on the dispatcher's personal phone. Templates send the on-my-way text in one tap. Carrier-compliant A2P 10DLC out of the box.
Texting That Runs on Rails.
Automations on the Rails
Booking confirmations and review requests fire automatically off the job's lifecycle. On-my-way texts with a computed ETA are one tap for the tech.
Shared Inbox
Every reply lands in the customer record. Whoever picks it up picks up the thread, with the full history.
A2P 10DLC Compliant
Carriers require explicit opt-in, STOP keywords, and message-frequency disclosure. We handle all of it.
The Whole Thread Lives in the CRM. Not on Marcus's Personal Phone.
Booking confirmations, replies, gate codes, and on-my-way texts: one thread per customer, visible to the whole office, with delivery receipts. When Marcus is off on Tuesday, whoever picks it up has the full history.
app.mobileservicesync.com / inbox
Reply From the Driveway. Stay Focused on the Wrench.
The mobile app puts incoming texts in front of the tech. Quick replies are one tap. Customer never knows the message came from a phone, not a desk.
- Unread badge the moment a reply lands
- Quick-reply templates
- Photo attachments inline
- Threaded by customer, not by phone number
Built for the Carrier Rules, the Law, and the Tech.
Customizable Templates
Write your own on-the-way, running-late, and follow-up texts in your shop's voice. Use merge tags for name, ETA, vehicle.
MMS Photos + Files
Job photos send as real MMS, bigger files go out as links, and pictures customers text back land right in the thread.
Dedicated Shop Number
Provision a local-area phone number for your shop. Customers see one consistent number, no matter who replies.
Reply to Customers Without Giving Them Your Cell.
The texting toolkit is included on every plan, with A2P 10DLC registration handled for you.