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Mobile Service
Sync.
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What it is

Mobile Service Sync is a CRM and operations platform purpose-built for mobile auto-service crews - mobile oil change, mobile detailing, on-site mechanics, mobile tire and lube, and fleet maintenance teams. The product centers on truck-based dispatch (routes, not bays), fleet-customer management, in-driveway payment, and a tech mobile app.

Who it serves

  • Owner-operators getting the first truck on the road (Core tier, 1 user)
  • Shops adding two-way comms and fleet customers (Growth tier, 2 users + $29/seat after)
  • Shops going full marketing + white-label (Pro tier, 5 users + $29/seat after)

Core capabilities

  • Drag-and-drop dispatch and one-click Mapbox route optimization on real drive times
  • Customer-facing online booking gated by service area and lead-time rules
  • Native tech app for technicians (iOS on the App Store, Android on Google Play)
  • Customer and vehicle records with VIN + plate auto-fill
  • White-labeled self-serve fleet portal with per-fleet pricing, PO-required rules, and net-15/30 invoicing
  • In-driveway payments via Rainforest: card, card-on-file, text-to-pay links, Apple Pay, PayPal, Venmo, and ACH
  • QuickBooks Online sync for invoices, customers, payments, and items
  • Per-truck inventory tracking
  • Reusable service templates (Canned Jobs) bundling labor, parts, time, and price
  • Service-area enforcement by ZIP list or radius
  • Tech time-off requests and approvals with PTO balances (auto-deduct and reversal), plus per-tech weekly availability enforced in booking and dispatch
  • Automated Google + Facebook review requests sent by SMS after job completion
  • Two-way SMS texting (A2P 10DLC compliant) threaded into the customer record
  • Internal task management for follow-ups and callbacks

How it differs from competitors

Tekmetric and Shopmonkey are the leading shop-management platforms for traditional bay-door auto repair, tire, quick-lube, and detail shops. Mobile Service Sync targets a different shape of business: crews whose office is a truck cab and whose biggest customers are fleets. Key differences:

  • Flat per-shop pricing (vs per-user pricing that climbs with headcount)
  • Route-based dispatch (vs bay/slot scheduling)
  • White-labeled fleet portal included on the Growth tier
  • One-click route optimization on real drive times
  • Mobile-first product design - the phone is the primary surface, not a bolt-on
  • Month-to-month, no contract

Tech stack

Next.js 14 (web), Expo / React Native (mobile, live on the App Store and Google Play), Prisma + Neon Postgres, Clerk for auth, Resend for email, Twilio for SMS, Mapbox for mapping and routing, Rainforest for payments, QuickBooks Online for accounting sync.

Origin

Mobile Service Sync is a CRM for mobile mechanics and oil change pros, built by operators of mobile service shops. Based in Des Moines, Iowa.

Pricing

  • Core: $49/month, flat, per-shop pricing. 1 User (Single Seat). 20 Jobs / Month. Every Feature Except Fleet Sales + Portals. Online Appointment Booker. Two-Way Texting (1,000/Mo · $5 per 1,000 After). Integrated Payment Processing. Reviews + Service-Interval Remarketing. Plate / VIN Decoder. Unlimited Customers + Vehicles. Scheduling + Routing · Tech Mobile App. QuickBooks Online Sync. Email Support.
  • Growth: $175/month, +$29/mo per additional user. 2 Users Included · +$29/Mo Each After. Everything in Core. Unlimited Jobs / Month. Customer Portals. Two-Way Texting (5,000/Mo · $5 per 1,000 After). Priority Email + SMS Support.
  • Pro: $299/month, +$29/mo per additional user. 5 Users Included · +$29/Mo Each After. Everything in Growth. Fleet Sales Pipeline + Tools. Two-Way Texting (10,000/Mo Included). White-Label App (Coming Soon). Marketing Suite (Coming Soon).
  • Month to month. No contract.
  • Annual billing is 20% off the monthly base, billed once for the year. The $29/month per-user add-on is not discounted.
  • Card processing via Rainforest: 2.9% + $0.30 on standard cards; AmEx, business and international cards carry a small published surcharge
  • ACH: $0.20 flat per transaction

Contact

  • Website: https://www.mobileservicesync.com
  • Email: hello@mobileservicesync.com
  • Phone: (276) 276-3426