Mobile Service Sync vs. OrbisX

Built for the Mobile Crew, Down to the Plate.

OrbisX is CRM and booking software for detailing, tint, PPF and glass shops, with a detailing-specific booking form and automated rebooking. Mobile Service Sync is built for crews that service vehicles on the road: plate lookup at booking, a route ordered on drive times, stock per van, and fleet accounts with terms and a portal.

Updated 4 minute readAll Comparisons

Mobile Service Sync and OrbisX at a Glance

Mobile Service Sync and OrbisX compared, as of the date at the top of this page
FeatureMobile Service SyncOrbisX
Built forMobile Service SyncMobile auto service: oil change, mechanics, detailing, tire and fleet crewsOrbisXAutomotive professionals: detailing, tint, PPF, wrap and glass
License plate to VIN lookupMobile Service SyncYes, on every plan: in the office, the tech app and the booking pageOrbisXScans a VIN barcode or reads a plate from a photo
Two-way textingMobile Service SyncOn every plan: 1,000 to 10,000 texts a monthOrbisXThrough Twilio, Dialpad or Quo, or pay-per-use credits
Fleet accountsMobile Service SyncPer-fleet pricing, PO rules, net-15/30 and a fleet portalOrbisXFleet tools track the business's own vehicles by GPS
Starting priceMobile Service Sync$49/month (Core: 1 user, 20 jobs a month)OrbisX$100/month, unlimited users (listed as a limited-time price)
Free trialMobile Service Sync14 days, no cardOrbisX30 days, no card

6 Reasons Mobile Crews Pick Mobile Service Sync Over OrbisX

  1. License Plate to VIN Lookup on Every Plan

    OrbisX reads a VIN barcode or a photo of a plate. Ours looks the vehicle up from the plate and state, including when the customer types it at booking.

    Type a plate and state and the VIN, year, make, model, trim and engine fill in, and a VIN decodes the same way. It works in the office, in the tech app, and on your booking page, where the customer types their own plate. Oil weight and capacity are saved on the vehicle, so the next visit starts with them.

    app.mobileservicesync.com / book
    The customer booking page, step one: contact details, text opt-in, and license plate lookup
  2. One Click Puts Each Van's Day in Order

    A detailing day is a route, and the order of the stops decides how many you fit in.

    Drag jobs onto a tech, then one click sequences that tech's stops on real Mapbox drive times. Every van's stops sit on one map, and moving a stop to another van is one drag. When the margin is the drive between driveways, this is the screen that pays for the software.

    app.mobileservicesync.com / schedule
    Schedule map view: each technician's route color-coded across the city, stops listed in arrival order with one-click optimize
  3. Texting Lives on the Customer Record

    OrbisX sends texts through Twilio, Dialpad or Quo, billed by them or in credits. Here texting comes with the plan.

    Two-way texting threaded into each customer, registered for A2P 10DLC, with photos both ways. 1,000 texts a month on Core, 5,000 on Growth, 10,000 on Pro.

    app.mobileservicesync.com / inbox
    The shared inbox in the web CRM: a customer SMS thread with booking confirmation, gate code, and on-my-way text
  4. Stock Counted Per Van

    Your chemicals and supplies ride in the vans, so we count them per van.

    Oil, filters and parts are counted per van and per shop location, come off the van's count when the job is completed, and the tech app shows what is on board with a restock request.

    app.mobileservicesync.com / inventory
    Inventory list with oil, filters, and drain plugs: SKUs, brand, cost, sell price, and on-hand counts, with low stock flagged
  5. Fleet Accounts, Built In

    At OrbisX, fleet means tracking your own vans by GPS. Here it means the dealerships and fleets you service.

    Each fleet carries its own pricing, its PO-required rule and net-15 or net-30 terms, applied every time it books. On Growth and Pro the fleet manager gets a portal: every vehicle, what is coming due, service requests that land with your dispatcher, and a roster they can export.

    app.mobileservicesync.com / fleet
    Fleet portal showing fleet health, vehicles likely due for service, and on-schedule metrics
  6. It Keeps Working With No Signal

    Fleet lots and parking garages lose signal. The tech app here keeps working when they do.

    The day's jobs download to the phone. In a parking garage or a dead zone, job status, inspections with photos, mark complete, line items, cash and check payments and the time clock all still work, then sync when the signal comes back, stamped with the time they were tapped.

    The tech app's schedule: the day's visits in order with times, vehicles, services, and totals
    A garage level with no bars. The job still gets done, and the office sees it at 9:12, not whenever the van drove out.

Mobile Service Sync vs. OrbisX Pricing

Mobile Service Sync

  • Core1 user, 20 jobs a month$49/mo
  • Growth2 users, unlimited jobs, fleet portals$175/mo
  • Pro5 users, fleet sales pipeline$299/mo

OrbisX

  • One plan: $100/mo, every feature, unlimited users
  • Listed as a limited-time promotional price
  • Texting through Twilio, Dialpad or Quo, or pay-per-use credits
  • Optional premium setup from $250
  • 30-day free trial, no card

Our Core plan is $49 for one user, with two-way texting and plate lookup included and no separate texting bill. Growth is $175 with two users and unlimited jobs.

When OrbisX Might Be the Better Call

  • OrbisX charges one flat price for unlimited users, which costs less than we do for a crew of two or more.
  • For a fixed detail or tint shop, OrbisX's booking form asks the detailing questions up front (water, power, tint shade, how dirty), with upsells and deposits.

Questions Crews Ask

Yes, for crews on the road. A plate and state fill in the vehicle, each van's day routes with one click, two-way texting is on every plan, stock is counted per van, and fleets get terms and a portal. OrbisX is built around detail and tint shops.

OrbisX scans a VIN barcode or reads a license plate from a photo. Mobile Service Sync looks up the VIN, year, make, model, trim and engine from a typed plate and state on every plan, in the office, the tech app and on the booking page.

OrbisX sends texts through third-party providers (Twilio, Dialpad or Quo) or pay-per-use credits. Two-way texting is included on every Mobile Service Sync plan, from 1,000 to 10,000 texts a month.

OrbisX lists one plan at $100 a month with unlimited users, as a limited-time price. Mobile Service Sync is $49 for one user, $175 for two and $299 for five, with $29 per extra user.

Sources

Everything said about OrbisX on this page comes from its own website, read on October 16, 2026. Prices and features change; check theirs before you decide.

OrbisX is a trademark of its owner, used here only to identify the product compared. Mobile Service Sync is not affiliated with or endorsed by OrbisX.

Try It on Your Own Vans.

14 days free, no card. Bring a plate number and watch it fill in the vehicle.