Mobile Service Sync vs. Mobile Tech RX

Asked whether customers can book themselves from your website, Mobile Tech RX's own scheduling page answers: not yet.

Customers book on your hosted page or a widget on your own site. They pick the package and the time and enter their plate. Open slots follow your hours, your service area, and how many techs and vans are working, so nobody books a time you cannot reach.

Mobile Tech RX says it requires an internet connection to function properly. Ours keeps working without one.

The day's jobs download to the phone. In a parking garage or a dead zone, job status, inspections with photos, mark complete, line items, cash and check payments and the time clock all still work, then sync when the signal comes back, stamped with the time they were tapped.

A day of driveways is a route, and the order of the stops is money.

Drag jobs onto a tech, then one click sequences that tech's stops on real Mapbox drive times. Every van's stops sit on one map, and moving a stop to another van is one drag. When the margin is the drive between driveways, this is the screen that pays for the software.

Mobile Tech RX scans a VIN. Ours also looks the vehicle up from the plate, including when the customer books.

Type a plate and state and the VIN, year, make, model, trim and engine fill in, and a VIN decodes the same way. It works in the office, in the tech app, and on your booking page, where the customer types their own plate. Oil weight and capacity are saved on the vehicle, so the next visit starts with them.

Once customers book themselves, the booking page has to know where your vans go.

Set the area by ZIP list or by radius. A booking from outside it is stopped on the booking page and flagged in dispatch, before a van drives forty minutes for one oil change.

Every vehicle gets its own next-due date, so repeat business does not depend on remembering to schedule a text.

When a job closes, the vehicle gets a due date from its own interval, its fleet's default, or how often it actually comes back. Switch reminders on and the customer gets an email, plus a text if they opted in, with a link to book the next one.